Product updates
Release notes
The latest improvements, fixes, and launches across the RIDA platform.
Apr 2026
Dual-Account Support ›
Drivers can now manage two separate accounts, allowing them to collaborate with Rida as both a Freelancer and a Full-time driver simultaneously.
Preferred Zones ›
We have introduced a "Preferred Zone" setting, allowing drivers to prioritize deliveries in specific areas that best fit their daily routes.
Intelligent 3PL Racing ›
preference which 3PL partner for their orders based on specific time windows and number of orders, ensuring optimal delivery speeds and cost-efficiency.
Custom Delivery Verification ›
You can now toggle PIN requirements for specific deliveries based on the sensitivity or value of the items being shipped.
International Number Support ›
We now provide full support for international phone numbers. Clients residing in Singapore using non-local numbers can now seamlessly place and track deliveries.
Transparent Delivery Reporting ›
All delivery reports now explicitly state the verification method used—whether it was ATL, 2FA, or a PIN code.
Privacy-First Proof of Delivery (POD) ›
We value the privacy of our clients and users. Our systems now strictly prohibit drivers from taking photos of a client’s face for delivery reports, ensuring personal data remains protected.
Alphanumeric PINs ›
For an added layer of security, delivery PIN codes now support alphanumeric characters.
Official Round-Trip Support ›
We have formalized our Round-Trip delivery feature with dedicated logic and tracking for a smoother end-to-end experience.
Optimized Driver Earnings ›
We’ve significantly improved the processing speed for earning reports, providing drivers with faster access to their financial data.
Intelligent Auto-Rebatching ›
The system now automatically rebatches orders if a delivery window is missed, maintaining efficiency even when delays occur.
Smart Auto-Assign for Round Trips ›
Enhanced the auto-assignment algorithm to better predict when a driver will return to a pickup point, optimizing the flow for round-trip logistics.
Mar 2026
Fixed Earning Per Drop ›
A new supplemental earning per delivery to provide more stability and support during periods of high petrol prices.
Two-Factor Authentication (2FA) ›
An extra layer of protection to keep your account and earnings safe.
Privacy-First PODs ›
To protect personal data, Proof of Delivery (POD) photos are no longer permitted to include faces or recipients.
Recipient Verification ›
A new mandatory check ensures parcels reach the right hands every single time.
Activity Tracking ›
Drivers can now monitor login history within the app. If anyone else accesses your account, you’ll know immediately.
Dynamic Distance Batching ›
Our improved algorithm now groups orders closer together, reducing your travel time and maximizing your delivery density.
Shift Flexibility ›
Drivers can now request the specific number of shifts that fit their personal schedule and needs.
Mandatory Cancellation Insights ›
Every canceled order now requires a specific reason. This provides customers with immediate clarity and helps us improve the service for next time.
